FAQs

Frequently Asked Questions (FAQ) www.aknz.co.uk

General Questions

1. What is www.aknz.co.uk?

At www.aknz.co.uk, we take pride in curating a collection of hand-picked products that reflect quality and uniqueness. Our commitment is to offer customers the best value for their money, keeping product prices low without compromising on service excellence. We prioritize delivering an exceptional shopping experience by upholding high standards of service.

One of our core principles involves actively listening to our customers' feedback. This not only allows us to continuously enhance our offerings but also ensures that we address the evolving needs and preferences of our valued clientele.

As part of our growth strategy, we are dedicated to expanding our services across new territories and countries. This expansion is driven by our goal to make our curated products and outstanding service accessible to a broader audience.

Discover the www.aknz.co.uk difference – where hand-picked quality, affordable prices, and superior service converge to create an unparalleled shopping experience for our customers."

2. How do I contact customer support?

You can reach our customer support team by emailing info@aknz.co.uk or calling 0121 405 9786.

3. Is my payment information secure?

Yes, we prioritize the security of your payment information. Our website uses SSL encryption to ensure a secure transaction.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carriers websites.

5. Is my personal information safe?

We take your privacy seriously. Your personal information is encrypted and not shared with third parties.

6. How can I stay updated on new products and promotions?

To stay informed about new products and promotions, sign up for our newsletter on our homepage or follow us on Instagram, Facebook, or TikTok.

7. Do you have a physical store?

Currently, we operate exclusively online.

8. What is AKNZ’s VAT Number?

Our VAT number is 463031718.